Parent Privacy Disclosure

Please read this Parent Privacy Disclosure carefully. It applies to VR Oxygen accounts that parents create for children ages 10 to 12 years old (or the applicable age in your region) for participation in user testing on the VR Oxygen Platform. Please review the Contributor Terms of Service for more details on access to and use of the VR Oxygen Platform. As used herein, the "VR Oxygen Platform" shall refer to all platforms, applications, and services owned and operated by VR Oxygen, Inc. and all subsidiaries thereof. VR Oxygen, Inc. and all subsidiaries shall collectively be referred to as "VR Oxygen" for purposes of this Agreement. 

This Parent Privacy Disclosure (“Privacy Disclosure”) summarizes how VR Oxygen collects, uses, and discloses your child’s personal information after you create your child’s VR Oxygen account. As the parent or legal guardian, confirm your approval of this Privacy Disclosure and the collection, use, and disclosure of your child’s information as described below to set up a VR Oxygen account for your child. If you do not approve, you will not be able to create a VR Oxygen account for your child; your child will not be permitted to use the VR Oxygen Platform; and we will not knowingly collect, use, or disclose your child’s personal information.

This Privacy Disclosure does not apply to the practices of any third-party services and applications (apps or games) that may be accessed through a VR Oxygen Platform. 

Before using any third-party service, you should review the applicable terms and policies to determine their appropriateness for your child, including the service’s data collection and use practices.

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Policy for Older Minors (Ages 13-17)

This Privacy Disclosure primarily covers children under the age of 13, for whom verifiable parental consent is mandatory. For users between the ages of 13 and 17, while parental consent is still required to open a VR Oxygen account to participate in user testing, the application of account controls and direct data subject rights may shift based on applicable regional laws. Our collection, use, and disclosure practices for personal information of users aged 13-17 follow the same protective principles outlined in this Disclosure.

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Controls for parents

As the parent or legal guardian, you will manage this VR Oxygen account until your child turns 13 or 14, depending on where they live. This means you will be able to take the following actions with regard to your child’s personal information:

  • Manage settings and customize controls for your child's account, including data collection limits and content restrictions, anytime in Account Settings under the 'Family' section (“Account Settings/Family”).
  • Change your child’s default account settings anytime in Account Settings/Family, including reviewing or editing your child’s VR Oxygen account information, such as the password used to log into their device. 
  • Set participation restrictions, such as allowing participation in multiplayer games and apps, livestream studies, set time restrictions, and choose whether parental approval for every single test round will be required. You can change these settings any time in Account Settings/Family. Your child can opt out of any Test Round anytime in their VR Oxygen dashboard.
  • View all Test Rounds your child was invited to participate in - ongoing and completed. You can approve or disapprove any Test Round if you choose to have parental approval for every Test Round.
  • Review and approve your child’s Test Invitations - the apps that invited your child to apply as a Test Round participant.
  • Set time limits, such as daily time limits for when your child can participate in scheduled Test Rounds. Please note that this is related to scheduled sessions only, as it’s your and your child’s responsibility to manage time to ensure test completion before the deadline for unmoderated sessions.
  • Access, download, and delete information collected about or from your child, and delete your child’s VR Oxygen account. Your child can also exercise the same privacy rights, including deleting their VR Oxygen account. 

When your child turns 13 or 14 (depending on where they live), they will have 30 days to start managing their VR Oxygen account, or they will be blocked. Once they start managing their own VR Oxygen account, they will need to review the VR Oxygen Privacy Policy. Your child will also be automatically defaulted into parental supervision, but you or your child can opt out in Account Settings/Family.

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Information we collect about your child

As part of creating a VR Oxygen account, we ask for your child’s name, email address, password, and date of birth. Additionally, your child must create a VR Oxygen profile, which includes their name, username, experience, and preferences.

When your child uses the VR Oxygen Platform, VR Oxygen may also collect the following information:

  • Information about your child’s activity on the VR Oxygen Platform, including the apps they download, and the time, frequency, and duration of their activities.
  • Information about your child’s gameplay activity under the active test and statistics, including actions in a game under the active test and associated data.
  • Video and audio information is recorded during an active test session. Audio/visual recordings (video and audio data) of the user’s experience in the content (“VR view recording”).
  • Synchronized Real-Life Video: For specific test rounds requested by the client, we collect a separate, third-person video feed of the participant's real-life physical movements and activity. This real-life video is synchronized with the VR view recording for detailed behavior analysis. This synchronized video captures the participant's physical surroundings and is only collected when explicitly requested as a deliverable for the test.
  • Audio recordings of your child’s voice and related data about their voice interactions is recorded during an active test session.
  • Headset location via WiFi and IP signals to determine general location when location services are on.
  • With your approval, additional information about how your child uses their VR headset, controllers, and other VR-related devices (“device”) to improve the VR Oxygen Platform for everyone and/or further tailor your child’s experiences on the VR Oxygen Platform, so they’ll see more of what’s relevant to them.
  • With your approval, information about the size of walls, surfaces, and objects in your child’s room and the distances between them, and your child’s headset, to offer experiences that blend their virtual and real-world environments.
  • Personal information necessary to provide services so that the device and any features you or your child turn on function optimally.
  • Physical information about or related to your child, such as estimated hand size and body scale, and hand and body pose data, if the hand and body tracking are enabled.
  • Information about or related to the position and orientation of the headset, controllers, and body movements to determine body pose, for behavior analytics, to help Third-Party Developers make informed decisions and make better games and apps, and help developers make your child’s avatar’s movements more realistic, and deliver an immersive virtual experience.
  • Information collected in or through various technologies on the VR Oxygen website, browser, and VR Oxygen web and mobile app, including cookies, pixels, local storage, and similar technologies, as described in the sections about essential cookies in the VR Oxygen Cookies Policy.
  • Technical information about the devices your child uses and how they use them, including performance and device attributes, system logs and settings, success or failure of specific functions, use of third-party services, and crash reports.

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How we use your child’s information

  • We use your child’s information to communicate with them, provide services like VR Oxygen accounts, undertake analytics and measurement, promote safety, security, integrity, and optimal operation on the VR Oxygen Platform, and to conduct research and innovate for social good.
  • We use information such as age, chosen language, and general location so that we can provide your child with additional product functionalities and safe, age-appropriate experiences, such as matching them with the Content type you have approved.
  • Users you add as approved contacts, your child’s followers, and those they follow may appear higher in your child’s search results.
  • We also offer optional personalization to help your child get matched with relevant Test Rounds, based on their interests or games and apps that they have tried.
  • We use device performance and reliability data to improve and develop the VR Oxygen Platform.
  • Human Analysis and Review: We use trained human reviewers and analysts to observe, tag, and manually process raw media (which may include Synced VR and IRL view, VR View Video, and Audio) to create the final analytical report for our clients. This human review is essential for quality control and summarizing user behavior into actionable findings.

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How we share your child’s information

We share your child’s information with various categories of third parties in connection with your child’s use of VR the Oxygen Platform:

  • Information that is Public: Your child’s VR Oxygen username, profile picture will be public and visible to Third-Party-Developers if your child applied to participate in their Test Round.
  • Information Shared While participating in a Test session: When your child is in active participation in a test session, their activity and other information they provide, including their avatar, in-app profile information, and in-app activity, are visible to all within the app, irrespective of the privacy settings you’ve selected for your child.
  • Information Shared with Third-Party Developers: We share your child’s VR Oxygen Profile information with apps they use so they can appear as their VR Oxygen Profile in those apps. We may also share information about your child’s age category (not including birthdate), personal identifiers.
  • Vendors and Service Providers: We share your child’s information with vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how products are used, providing customer service, OR facilitating payments.
  • Third Parties for Security, Integrity, and Legal Requests: VR Oxygen may share your child’s information in response to valid law enforcement requests for information, including emergency requests related to credible threats of violence or harm, as well as other legal requests.

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Data retention

We keep information as long as we need it to provide VR Oxygen Services, comply with legal obligations, respond to a legal request, protect our or others’ interests, prevent harm or to improve safety, integrity and security features. This is a case-by-case determination that depends on many factors like the nature of the data, why it is collected, and relevant legal, integrity or operational retention needs. 

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Your Rights Regarding Your Child's Information

As the parent or legal guardian, you have rights over the data collected from your child. You may exercise these rights at any time by contacting us at privacy@vroxygen.com:

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  • Right to Access: You may review the personal data collected from your child's test sessions.
  • Right to Erasure (Deletion): You may delete all data or withdraw consent for your child to participate in future tests.
  • Right to Rectification (Correction): You may update any information we have that is incorrect.
  • Right to Data Portability: You may request a copy of your child’s personal data in a structured, commonly used, and machine-readable format to be sent to another service.
  • Right to Restriction of Processing: You may temporarily or permanently stop VR Oxygen from processing or using your child's information for certain reasons.

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How to contact VR Oxygen

If you have any questions about your child’s VR Oxygen account or this Privacy Disclosure, you can contact us at privacy@vroxygen.com.

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Effective January 12, 2026

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